Providing your own Images and Videos

The fastest and easiest way to prepare your content for ImageCue is with the ImageCue User Content USB Utility!!  Please refer to the Downloads page for more information.

The quality and format of the content you create or use with ImageCue is key to satisfactory performance.  We strongly recommend downloading and reading the ImageCue User's Guide, particularly Section 3 - User Media, BEFORE attempting to use your own content in ImageCue.  However, for those of you that just want to jump right in - here are some key points

Jump start:

Use the media files only if you whan to output audio. Without audio, use h264 format to achieve maximum performance.

To set up your external USB drive download this zip file and unzip it to the root of your USB drive (it cannot be inside a folder).  It will create the 255 user folders for you so that you don't have to type them all in.  All of the folders are empty, ready for you to drag and drop your images and videos into them.  After unzipping to your USB drive you will have a README.txt file that explains how your image and video files need to be named.  The file structure also contains the "png" folder for overlays as well as a folder called "image720" that is used by the system.

Do not remove the files named "file_error.jpg" as they are used by ImageCue when the USB Drive is active. 

Flash Drive Template Zip File Download    


All video content must be in a RAW H264 format.  Videos encoded with a codec other than H264 must be re-encoded as H264.  The  ImageCue User's Guide explains how to determine which codec encoded your video content and how to transcode it if necessary.  ImageCue has created a suite of utilities to help you get your content into this format.
This utilities are available on our download page.